Job Location - Dar Es Salaam
Position Type - Full Time
Organization Type - Metropolitan Tanzania Limited
Job Deadline: 15 February 2016
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Generic
Job
Title
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Business Development
Manager – Direct and Agents
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Role
Family
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Sales and Marketing
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Level
of accountability
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Functional Leadership/
Specialist
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ROLE
PURPOSE
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To
play a key role in preparation of business plans, and coordination of
marketing and sales strategies to ensure achievement of strategic objectives.
This role is responsible for driving business acquisition in commercial lines
to ensure the group business revenue targets for the division are achieved.
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COMPETENCY NAME
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COMPETENCY DEFINITION
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COMPETENCY NAME
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COMPETENCY DEFINITION
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Business
Acumen
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Understands how the Agency and Direct
business operates, what the key issues and risks are that drives business
success; and how they impact on the commercial viability of potential
ventures and the profitability of the Group. Ensure Agents Business growth
and recruitment new Agents
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Client/
Stakeholder Commitment
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Anticipates, meets and exceeds
client’s needs by creating long lasting relationships that support the client
value proposition, supports their financial wellness and ensures client focus.
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Deep
insight and understanding of the industry and related dynamics
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Understands intricate in-country
dynamics that impact on business decisions and promote business growth.
Ability to position oneself among
influential networks and the know-how to identify and penetrate untapped market.
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Impact
and Influence
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Persuades, convinces, influences and
inspires others, both within the company and externally to win support,
loyalty and gain commitment to the purpose of the company.
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Strong
networks in Tanzania and in the region
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Has established business networks to
sustain business growth.
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Collaboration
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Prioritises the business interests
and invests in the success of the company by aligning effort across
divisions.
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Strategic
agility and continuous self-learner
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Able to exercise flexibility and
adopt timely and effective strategies that meet changing internal and
external environmental factors that impact on business decisions.
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Self-Awareness
and Insight
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Manages self and relationships with
others effectively, deals with ambiguity, uncertainty and pressure, and
provides perspective in difficult situations.
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Planning skills
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Establishing
a clear course of action, involving others as appropriate, managing
activities and monitoring results to accomplish Organisational goals.
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Diversity
and Inclusiveness
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Is sensitive to individual and
cultural differences and demonstrates humility and an openness to engage
people from diverse backgrounds and cultures to the mutual benefit of all
parties concerned.
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Drive
for Results
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Engages with a sense of urgency,
focus, accountability, agility and execution to deliver business results.
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Motivating and
Inspiring Team
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Creates
and maintains an open, positive working environment by generating commitment,
building trust, a shared sense of purpose and empowerment in others and
encouraging them to contribute to the best of their ability.
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MINIMUM QUALIFICATIONS
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MINIMUM EXPERIENCE AND SKILLS and knowledge SET
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·
Degree
in Sales & Marketing
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In-depth
knowledge of insurance and the industry
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MBA
qualification is desirable
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·
5 years’
experience in marketing of insurance products managing retail operations, 3
of which should be in the marketing of general business insurance at
management level.
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In
depth understand of local Insurance laws, practices and regulatory
requirements in Tanzania
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Good
communication and presentation skills at a senior level
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Strategic
planning, budgeting and management experience
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PERSPECTIVE
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OUTPUTS
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Strategy Development
and implementation
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Generate
marketing strategies, set marketing objectives and carry out market research
within and outside the Company
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Develop
and implement strategies for the promotion of general business products
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Providing
market intelligence on customer needs and competitor actions
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Prepare
annual production targets in in pursuit of organisational objectives
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Provide
business intelligence to generate general business opportunities / Identify and pursue new business leads
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Strategize
on how to achieve the prescribed product mix ratios to achieve the company’s
objectives of balanced revenue growth and profitability
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Investigate
competitors’ activities and overall economic and social trends whilst drawing
up action plans to stimulate profitable revenue growth
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Recommend
possible measures to enhance the company’s competitive ability
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Finance
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Drive
business acquisition to achieve set premium income targets.
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Lead
and coordinate marketing efforts within the division to ensure business
targets are met.
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Optimise
utilization of the Company’s comparative advantage (in resources, assets,
product range and market leadership) to promote prospects for business
acquisition and retention
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On
an ongoing basis, looks for possible new business potential in traditional
and non-traditional areas
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Internal Process
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Handle
business enquiries and coordinate new business quotation processes, and
follows up quotations with intermediaries and clients
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Ascertains
the technical soundness of insurance policy documents; and ensures they
remain sufficiently presentable, appealing and comprehensive.
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Manager
overall production of all branches
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Periodically
review existing products and proposes changes with a view to enhancing their
quality
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Formulates
plans for launching relevant insurance products
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Monitoring and Reporting
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Prepare
periodical business performance appraisals and reports
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Maintain
and regularly update business progress reports.
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Analysis
of performance against annual
targets and reporting on variances.
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Analysis on period performance against prior
period performance.
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Customer Service
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Establish
a customer service framework that drives efficient and effective client
management, administration and maintenance.
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Effectively
manage relationships with clients
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Establish
effective relationships and SLA management with internal and external
stakeholders.
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Collaborate
with senior staff in other departments to enhance a well-coordinated approach
to service delivery and customer service
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Drive
the design and application of a stakeholder feedback capability in respect of
service delivery.
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People
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Demonstrate
exemplary leadership behaviour, through personal involvement, commitment and
dedication in support of organisational values.
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Create
a positive work climate and culture to energise employees, give meaning to
work, minimise work disruption and maximise employee productivity.
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Drive
a culture that guides and directs best practice, fostering an environment of
continuous learning, improvement and cohesiveness
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Develop,
implement and manage a team with the requisite skills required to deliver on
the strategy for the short-, medium- and long-term.
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Identify,
define, communicate and obtain buy-in for performance expectations through
the implementation of an aligned Balanced Scorecard
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Effectively
manage performance within the team in order to ensure business objectives are
achieved.
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Assess
the training needs of the department, carry out staff performance appraisals.
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Conduct
continuous training, guidance, coaching and mentoring for the team.
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Take
ownership for own learning and development
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Mode of Application
Applicants who consider himself/herself competent with the above mentioned position, please send the soft copy of your CV along with application and contact details to the
HR Business Partner,
Metropolitan (Tanzania) Limited,
P.O.Box 77016,Dar es salaam via mail rabdallah@metropolitantz.com and cc Aboma@metropolitantz.com before 26th February 2016. Only short listed candidate will be contacted for interview
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